Frequently Asked Questions
Your Questions Answered
About your Booking
- Cancel your Booking
- Change your Booking
- Confirm your Booking
- Flexibility Option
- Making a Booking
- Paying for your Booking
- Pets – Ireland/ France routes
- Pets – Ireland/ Britain routes
- Pregnant Women Travelling
- Using Vouchers
Our Ports
General Information
- Fuel and Gas and Air Cylinders
- Priority Loading
- Speedy Exit
- Electric Cars
- Prohibited Items
- Guns and Firearms
- Rail Travel Cards
- Shareholder Discounts
- Special Needs
- Travelling with Horses
- Motorbikes
- Types of Vehicles
- Cots
- Freight
- Gift Vouchers – One4all gift cards and vouchers
Your Account
Your Trip
- Health Card
- Luggage-Allowance
- Luggage-Lost
- Luggage-Storing Onboard
- Mobile Phones
- Passports-Identification
- Sailing-Check-in
- Sailing-Disrupted
- Sailing-Missed
Our Ships
Other Languages
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