Sail Rail Terms and Conditions

Sail Rail terms & conditions

Ticket Validity:
Tickets are valid for 1 month only from the outward travel date.  These tickets do not permit a break in journey and are valid for point to point travel only.  Please note that lost tickets cannot be replaced and a new ticket must be purchased for travel. 

Persons 16 and under
It is not possible for children under the age of 16 to travel alone unless otherwise accompanied by an adult while travelling. Persons of 16 years of age must have a notarized letter from their parents/guardian signed and witnessed by a public officer.

Luggage:
On Standard SailRail tickets, passengers can bring what constitutes as normal passenger luggage with them, ie suitcases, rucksacks, hold-alls etc.  Please note that for day trip tickets (issued ex UK only) only hand luggage is permitted. 

Sailing Information:
Please ensure that ferry times are verified with us prior to travel, as times may be affected by weather conditions and/or operational factors.  The latest sailing information can be checked by clicking here or by calling one of our Sales Offices.

Rail:
The times that we advertise online are for guidance purposes only and apply to midweek travel (Monday to Friday).  Saturday, Sunday and Bank Holiday timetables are subject to change – please ensure that train times are verified directly with a local Rail office prior to travel.  Irish Ferries cannot be held responsible for closures or delays on the UK national rail network.

For details on rail departures please phone Irish Rail on 1850 366 222 in Ireland or National Rail Enquiries on 08457 48 49 50 in the UK.

Cancellations:
Ireland: Cancellations must be received in writing to the following address: Irish Ferries Contact Centre, PO Box 19, Alexandra Road, Dublin 1.  When submitting a cancellation, please ensure that the original SailRail ticket is included – cancellations cannot be processed if the ticket is not included.  All cancellations are subject to a 10% fee of the SailRail ticket price.

UK: Cancellations must be received in writing to the outlet your ticket was purchased from.  When submitting a cancellation, please ensure that the original SailRail ticket is included – cancellations cannot be processed if the ticket is not included.  All cancellations are subject to a £10 administration fee.

Sail Rail IRL

Sail Rail UK