Wearing of Face Masks / Face Covering

In accordance with public health guidelines, it is required to wear face coverings onboard our ships where social distancing isn’t possible. In certain ports, the wearing of face masks is mandatory in terminal buildings.

In Car Check-in

Drive on in the comfort and security of your own car with in-car check in. Stay in your own vehicle while waiting to board. Both boarding and disembarkation procedures will be staggered to facilitate social distancing. Where passport checks are in operation, hold your documents up for review from inside your car, thus limiting contact with our staff. Social distancing measures are also in place for foot passengers when checking in and boarding.

.

Enjoy Fresh Air

Breath in and enjoy clean fresh sea air, when on any of the outer decks onboard. And all internal ventilation and air conditioning systems on board use 100% fresh air. No recirculated air here.

Sail in space

With the most modern fleet in Ireland, you will have plenty of room to roam around while onboard, including open air spacious outer decks. Enjoy ample space onboard, allowing for social distancing, while with family and friends.

There is intensified disinfection of all common touchpoints in all areas and clear markings and signage promoting social distancing have been installed throughout each ship, along with onboard announcements by the Master. There is ample seating for all passengers, with seating controls where appropriate to encourage social distancing throughout each ship.

Lifts will operate with reduced capacity too. Please respect everyone’s space when using them. 

Cabins

Enjoy the privacy of your own cabin where available. Each cabin is cleaned thoroughly, and key touchpoints are sanitised. After every sailing, the room is fogged with a new device that sterilises and deals effectively with any virus or other air and surface contaminants that may be present. This device is used in “clean room technology” throughout the pharmaceutical sector as well as in some hospitals.

Services Onboard

There are social distancing protocols in place in the onboard public areas, and as you’d expect, crew who are in direct contact with passengers will be wearing protective masks and gloves. Plexiglass screens have also been added to till points and order stations. Some onboard services have been reduced to maximise the safety of both passengers and crew. While these may change to reflect circumstances, here is a guide to some of the differences you may experience:

• We will have a more limited range of food and beverage options available, but with in-room and main restaurant dining options available. Buffet style presentation and menu options will not be available. Food will be cooked to order and served in disposable containers. While more limited than in the past, menus will include a variety of dishes including vegetarian and gluten free options. Individually wrapped salads, sandwiches and desserts will also be available.
• As public entertainment options are reduced onboard, we have now added Movies on Demand to some cabin grades free of charge (Ireland – France only) so you and your family can enjoy the latest releases in private.
• And we’ve removed all newspapers, single use paper menus and other unnecessary single use items.
• We are constantly reviewing our service offering, to deliver the best facility within the guidelines we are operating too.

Cleaning & Sanitisation

Our cleaning procedures are constantly being reviewed and improved to follow all published advice and guidance from the public health authorities in Ireland, Britain and France. The frequency of onboard cleaning routines has been intensified, with special attention being paid to common touchpoints in all public areas. Notices and posters offering hygiene advice are displayed prominently around passenger and crew areas and hand sanitiser dispensers are widely available too. Regular touchpoint cleaning will happen during your crossing and we have enhanced deep cleaning routines after each crossing and in cabins, after use.

Please wash your hands or use available sanitiser when boarding or moving around the ship. Regular usage will help protect everyone. We recommend using face coverings too in public areas and when travelling to France.