Improved Flexibility Option

We know that planning to travel, especially when you have to, is more complicated now than ever before. So, to help you be more comfortable when planning your trip, we have improved the benefits of ‘Flexibility Option’ that you can add to your next booking.

Find out more

Flexibility to change

We continue to operate our schedules playing a critical role in the supply chain and facilitating essential travel. We have introduced additional measures at ports and onboard our ships to ensure that both passengers and crew can Travel Safe.

For bookings made directly with Irish Ferries, we are offering the following options:

  • 1. AMEND your travel dates for FREE on bookings due to travel up to 30 November. Travel to end of 2020.
  • 2. Cancel your booking due to travel to 30 November and get a credit for travel to end of 2021.

See our COVID-19 FAQs for more details.

If you are due to travel in the coming 3 weeks, cancellation requests should be made by phone:
In Britain call: 08717 300 400 (calls cost 13p per minute service charge plus the phone providers access charge); In Ireland call: 0818 300 400; In France call +33 1 70 72 03 26.

 

Manage Booking

Amendment fees and rules

We are very happy to allow changes to bookings. Costs apply to some changes

  • For motorist, motorcycle and foot passenger bookings for travel up to 30 November 2020, customers can amend their booking to a later travel date anytime up to 30 November 2020, and we will waive the amendment fees. Amendments need to be completed at least 72 hours before travel, and fare difference will apply where applicable.
  • For all motorist bookings for travel from 01 December 2020, an amendment fee of £20 / €25 per amendment will apply.
  • Foot-passenger bookings for travel from 01 December 2020: A £8/€10 fee applies every time a booking is changed. If a change applies to both the outward and return sailings, then the fee is £16/€20. This fee is in addition to any increase in fare.
  • For all amendments, an increase in fare may apply to a change to route, date or time for travel dates up to 18 Dec 2020. All changes must be made before the existing travel dates on the booking have expired. Amendment fees will be charged on each occasion that a journey on the booking is amended. There is no amendment fee but there may be an increase in fare for changes to the number of passengers travelling on each journey, vehicle type, updating or adding a trailer, caravan or cabin or by adding Club Class.

Changes can be made online and in app via 'Manage Booking'.

Travel Safe

Irish Ferries is offering you a safer way to get away, and we look forward to welcoming you onboard again. As travel restrictions in many countries are currently being relaxed, we have introduced additional measures at ports and onboard our ships to ensure that both passengers and crew can ‘Travel Safe’.

What's in place

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