For motorist, motorcycle and foot passenger bookings for travel up to 31 August 2020, customers can amend their booking to a later travel date anytime up to 18 December 2020, and we will waive the amendment fees. Amendments need to be completed at least 72 hours before travel, and fare difference will apply where applicable.
For all motorist bookings for travel from 1 September 2020, an amendment fee of £20 / €25 per amendment will apply.
Foot-passenger bookings for travel from 1 September 2020: A £8/€10 fee applies every time a booking is changed. If a change applies to both the outward and return sailings, then the fee is £16/€20. This fee is in addition to any increase in fare.
For all amendments, an increase in fare may apply to a change to route, date or time for travel dates up to 18 Dec 2020. All changes must be made before the existing travel dates on the booking have expired. Amendment fees will be charged on each occasion that a journey on the booking is amended. There is no amendment fee but there may be an increase in fare for changes to the number of passengers travelling on each journey, vehicle type, updating or adding a trailer, caravan or cabin or by adding Club Class.
Once you have an online account, you can change your booking on-line by logging into Your Account. Bookings cannot be changed on-line once outward travel has commenced. If you have already checked-in or have completed one leg of your journey and now wish to amend the return leg please call us for assistance.