We Apologise for this Disruption

We apologise for this disruption to your travel plans.

Due to unforeseen circumstances, we may have to cancel your sailing.

Re-Route via Landbridge through Britain

What you need to know:

• Landbridge will be on Irish Ferries Dublin-Holyhead or Rosslare-Pembroke routes combined with an Irish Ferries sailing on the Dover Calais route
Driving time between Dover and:
• Dover / Holyhead = c. 6 hrs 30 mins – 7 hrs
• Dover / Pembroke Dock = 5 hrs 30 mins – 6 hrs
• Fuel costs for driving through Britain will be re-imbursed in line with our fuel policy
• The next sailing times for these routes can be consulted here

If you wish to opt for a Landbridge re-routing, please email landbridge@irishferries.com stating

1. Your booking reference.
2. Lead passenger name.
3. Preferred first sailing time.

Departures on the Dover-Calais route are flexible, and you can be accommodated on the next available departure on arrival at port.

Cancellation & Full Refund

What you need to know

• If you do not wish to continue with your travel, or wish to make your own travel plans, we can cancel your booking and process a full refund.
• For booking made directly with Irish Ferries, this will be processed to the card used to make the booking
• For bookings made via a third party/agent, this refund will need to be processed by them

If you wish to opt for a Cancellation and Refund of a booking made directly with Irish Ferries, please email CancellationRequest@irishferries.com stating

1. Your booking reference
2. Lead passenger name.

Your refund will be processed and no further action is required by you.

For bookings made by a third party/agent, please contact them directly to process your cancellation.

Transfer to Alternative Sailings

(subject to availability)

What you need to know:

• Transfer to alternative sailings with either Irish Ferries or other operators is subject to availability of space and suitable alternative sailings:
  • In times of weather disruption and/or peak dates, there may be no space available due to weather cancellations or insufficient space due to being fully booked.

If you wish to discuss alternative sailing options, we recommend you call us to discuss what is available – please see our contact details here.

For bookings made by a third party/agent, please contact them directly to process your cancellation.

Key contact numbers

Reservations Team

• 0818 300 400 (if calling from Ireland) 8am – 5pm Monday to Friday

Dublin Port

• 0818 310 100 (if calling outside of the 8am – 5pm hours Monday to Friday)

Landbridge

Please see the following operator / route / frequency information that may guide you if you opt for the Landbridge option –