Cancellation fees will apply dependent on the fare booked and/or the timing of the cancellation.
Flexi/Flexi+ bookings paid for in part/whole by a payment voucher (Irish Ferries Gift voucher, Tesco Clubcard / All 4 One etc.) and cancelled, will be refunded as a travel credit (valid towards a booking for 12 months from date credit applied to customer account).
Cancellations of Flexi/Flexi+ bookings:
When cancelled online, the default is a refund to the card used for the booking less cancellations/flexi fees and administration fees.
All Flexi foot passenger bookings are only eligible for refund by Travel Credit.
Cancellation of non-foot passenger bookings that have booked directly with Irish Ferries may cancel and claim a refund by travel credit by phone or by writing to firstname.lastname@example.org, and quoting their booking reference. Cancellation fees will based on the timing of the cancellation request.
Travel Credits issued for Flexi/Flexi+ cancellations will be for the full value of the booking and valid for a future booking on the Irish Ferries account used for the original booking for 12 months from the date of issue.
Flexi/Flexi+ refunds to the method of payment used will have fees per sailing deducted as follows:
Ireland - France
Cancellation rules apply to any outstanding balances.