COVID-19 Cancellation Credit - Terms & Conditions
In 2020, a cancellation credit was granted exceptionally against non-refundable fares cancelled due to Covid-19 related restrictions. This credit attracts the following terms & conditions:
|COVID-19 Cancellation Credit - Terms & Conditions|
|NOTE: Requests for cancellation will only be processed within 14 days of travel.|
|Irish Sea||Ireland - France|
|Validity:||Valid for bookings made up to 31 March 2023.||
Valid for bookings made up to 31 March 2023.
|Cancellation: (Economy / Promotional Fares):||100% cancellation fee; no refund||A booking cancelled outside of 14 days before travel attracts a refund of 50% of booking value as a travel credit (valid for travel to end 2022)|
(Flexi / Flexibility Option Fares):
|A booking cancelled up to 48hrs before travel, with Flexibility Option, will be refunded, as a travel credit (valid for travel for 1 year from date of cancellation) OR a refund to original payment card less fees||A booking, with Flexibility Option, fully paid for, in part / whole with a Covid-19 cancellation credit and subsequently cancelled more than 8 days before travel, will attract a travel credit for the full booking value, valid for travel for 1 year from date of cancellation.|
(of booking paid for using a Travel Credit):
|Where new booking was paid for using a Travel Credit, any refund will be as a Travel Credit, subject to the same terms & conditions and travel validity as the original credit||Where new booking was paid for using a Travel Credit, any refund will be as a Travel Credit, subject to the same terms & conditions and travel validity as the original credit|
New fare is more that value of credit?
|Fare difference to be paid by credit / debit card||Fare difference to be paid by credit / debit card|
New fare is less than value of credit?
|Remaining credit can be used against another booking, within exiting validity period||Remaining credit can be used against another booking, within existing validity period|
by Tesco / All4One / Gift Vouchers
|A booking paid for in part / whole by a payment voucher (Irish Ferries Gift voucher, Tesco Clubcard / All 4 One etc.) and cancelled, will be refunded as a travel credit, valid for travel for 1 year from date of cancellation.|
Promotional and Sale fares may attract special terms & conditions for amendments / cancellations. Standard terms & conditions of booking and travel apply.