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Brexit – Our advice
Brexit – Our advice Passports and Identification Health Card Driving in France Ireland / Britain routes Mobile Phones / Data Roaming Travelling with Pets as a foot passenger? Travelling with Pets – Ireland / France routes Travelling with Pets – Ireland / Britain routes Passports and Identification - Ireland / Britain routes: If the UK leaves the EU with no deal, the Common Travel Area (CTA) arrangements are protected, and our current advice continues to apply. Useful means of identification whe...
GDPR – General Data Protection Regulation (2018)
At Irish Ferries, we value our customers and recognise the importance of protecting their data. We publish a Privacy Notice on our website to better help you understand how we collect your information, how we use it, and how you can control how we do that. This is part of our ongoing commitment to ensuring your data is managed securely and treated with respect in line with the new EU General Data Protection Regulation, which came into effect on the 25th May 2018. Any changes to this policy will...
Making a booking
You can book on-line, by telephone or through any of our offices. Bookings made by telephone or in person at our ports and offices will include a service fee of €15/£10 for motorist bookings or €5/£5 for foot / cyclist / motorcycle and sail rail bookings. Passenger information required to make a booking: Irish Ferries is required by law to record specific details of every passenger travelling. For this reason, we will need to know the following details for each person on your booking: Full name...
Amending your booking
We are very happy to allow changes to bookings. Costs apply to some changes Amendment fees plus any increase in fare apply to changes to route, date or time. All changes must be made before the travel date on the original ticket has expired. Amendment fees will be charged on each occasion that the booking is amended. There is no amendment fee but there may be an increase in fare for changes to the number of passengers travelling on each sailing, vehicle type, updating or adding a trailer, cara...
Reduced Mobility and Special Needs
Lending you a helping hand Whatever you need we will do our best to help make travel on our services as easy and comfortable as possible for passengers with reduced mobility and special needs. In addition to mobility and sensory restrictions our disability facilities are available to passengers with mental health problems, specific learning difficulties and medical conditions which may have an impact on day-to-day activities. In order to assist we need be aware of your needs. So please let us k...
Passports and Identification
Ireland / Britain routes: Irish Ferries recommends all passengers bring a passport with them. Irish and British citizens do not strictly require a passport to travel between the two countries, but some form of (photo) identification is however required. Brexit: If the UK leaves the EU with no deal, the Common Travel Area (CTA) arrangements are protected, and our current advice continues to apply.   Please note that all other nationalities (except Irish or British citizens) require a passport....
Mobile Phones & Data Roaming at Sea
It is possible to use your mobile phone while at sea, to make calls, send texts and use data. While close to land, you phone will connect to a terrestrial mobile network, and EU roaming rules apply.  The EU binding price cap does not apply if you use your mobile phone onboard via the ferry’s satellite connection, provided by Telenor Maritime. Brexit: Governments are working with mobile operators to prevent the reintroduction of roaming charges after Brexit for people travelling to the UK, incl...
Travelling with Pets – Ireland / Britain routes
We know staying behind whilst the rest of the family goes on holiday can be a lonely time for your pet. That's why we are doing our very best to help you bring them along on your travels.  Your pet be it dog, cat or ferret has the option of either staying in the comfort of your car for the duration of the voyage, or being housed in our onboard kennels. It's up to you to decide which option is the most comfortable for your pet. If you do choose to use a kennel it must be booked in advance. When ...
Pets – Ireland/France routes
We know staying behind whilst the rest of the family goes on holiday can be a lonely time for your pet. That's why we are doing our very best to help you bring them along on your travels. When travelling with your pet / assistance animal, you must advise us at time of booking. Your pet, be it dog, cat or ferret will be housed in our dedicated onboard kennels. To make them that bit more comfortable we suggest that you bring a comfort blanket or bedding for your pet along with a water bowl. You w...
Paying with Tesco Clubcard Boost Tokens
If you choose to use your Tesco Clubcard Boost Tokens as a method of payment we will be happy to accept them against the applicable fare. The use of Tesco Clubcard Boost tokens as a payment method may be restricted on selected peak sailings The tokens may be used as full or part payment against motorist, motorcycle or towed vehicle (caravan/trailer) fares on our Irish Sea and Ireland/France routes. You may also include cabins and club class upgrades. There’s no limit to the amount of Tesco Club...
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