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Cancel your booking

Irish Ferries allow you to cancel your booking but terms and conditions apply. Customers with booking made directly with Irish Ferries can contact us for details on cancellation options.

Cancellation fees Ireland France Route

Cancellation Charges - Terms & Conditions
Our lowest Economy fare comes with some restrictions. To change a booking, you may pay a fee per journey, together with any increase in fare. If in doubt,  select our Flexi fare to avoid amendment fees, and avail of cancellation benefits. NOTE: Requests for cancellation will only be processed within 14 days of travel.
Ireland - France Economy Fare:
Lowest fare with restrictions
Flexi Fare:
Flexible fare with benefits
Payment: Deposit payable at time of booking. Remaining balance due at least 60 days before travel date. Deposit payable at time of booking. Remaining balance due at least 60 days before travel date.
Amendments: €25 fee + difference in fare FLEXI benefit:  7 days + before travel:FREE + any difference in fare.0-6 days before travel:€25 fee + any difference in fare.
Cancellation: Up to 61 days before travel Loss of deposit as cancellation fee Deposit paid refunded as a travel credit  (valid for travel to end 2022)
Cancellation: 14 - 60 days before travel 50% of booking value as cancellation fee. Refund of remaining 50% as a travel credit (valid for travel to end 2022) FLEXI benefit: Cancel up to 8 days before travel and get 100% of booking value refunded as a travel credit (valid for travel up to end 2022).
Cancellation:     0 - 13 days before travel 100% cancellation fee; no refund Cancel within 7 days of travel: 100% cancellation fee; no refund
Using a credit: Cancellation rules of original credit apply to any outstanding balances / new booking and fees are based on original date of travel.   A booking paid for in part / whole by a payment voucher (Irish Ferries Gift voucher, Tesco Clubcard / All 4 One etc.) and cancelled, will be refunded as a travel credit, valid for completed travel to the end of 2022. Promotional and Sale fares may attract special terms & conditions for amendments / cancellations.

Ireland France Routes - Foot-passenger bookings

  • 100% cancellation charge - no refund

Notes:

  • No charge for amending a flexibility option booking more than 7 days before departure but you will have to pay any increase in the fare, if applicable.
  • Cancellation rules apply to any outstanding balances.
  • If travel dates are amended and the booking is then subsequently cancelled the cancellation fee is based on the original date of outward travel.
  • Promotional and sale fares may attract special terms and conditions relating to amendment and cancellation charges which will be listed on the relevant fare pages over the course of the offer booking period.

Cancellation fees Irish Sea Route

Cancellation Charges - Terms & Conditions.
Our lowest Economy fare comes with some restrictions. To change a booking, you may pay a fee per journey, together with any increase in fare. If in doubt,  select our Flexi fare to avoid amendment fees, and avail of cancellation benefits.
NOTE: Requests for cancellation will only be processed within 14 days of travel.
Irish Sea  Economy Fare:
Lowest fare with restrictions
Flexi Fare:
Flexible fare with benefits
Payment: Full payment at time of booking Full payment at time of booking
Cancellation: Up to 48hrs before travel 100% cancellation fee; no refund Full refund, as travel credit (valid for travel to end 2022) OR a refund to original payment card less fees.
Cancellation:        Within 48hrs of travel 100% cancellation fee; no refund 100% cancellation fee; no refund
Using a credit: Cancellation rules of original credit apply to any outstanding balances / new booking and fees are based on original date of travel.   A booking paid for in part / whole by a payment voucher (Irish Ferries Gift voucher, Tesco Clubcard / All 4 One etc.) and cancelled, will be refunded as a travel credit, valid for completed travel to the end of 2022. Promotional and Sale fares may attract special terms & conditions for amendments / cancellations.

Irish Sea Routes - Foot-passenger bookings

  • 100% cancellation charge - no refund. This also applies to Sail/Rail bookings

 Notes:

  • No charge for amending a flexibility option booking but you will have to pay any increase in the fare, if applicable.
  • Cancellation rules apply to any outstanding balances.
  •  If travel dates are amended and the booking is then subsequently cancelled the cancellation fee is based on the original date of outward travel.
  • Promotional and sale fares may attract special terms and conditions relating to amendment and cancellation charges which will be listed on the relevant fare pages over the course of the offer booking period.

Short Break and Next Day Return bookings, along with Landbridge bookings have fare specific Terms & Conditions.  Please contact us for further advice.

COVID-19 Cancellation Credit - Terms & Conditions

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Irish Ferries and irishferries.com are trading names of Irish Ferries Limited, a private company limited by shares and registered in Ireland. Registration No.: 9344. Registered Address: Ferryport, Alexandra Road, Dublin 1, Ireland. Eircode D01 W2F5