Cancel your booking

Irish Ferries allow you to cancel your booking but terms and conditions apply. Customers with booking made directly with Irish Ferries can contact us for details on cancellation options.

Cancellation fees

Ireland France Routes - Economy Fare

• Cancellations up to 42 days before travel - loss of €100 deposit
• Cancellations between 41 to 21 days before travel - loss of 50% of total fare, minimum charge €100, with the balance refunded in the form of an Irish Ferries credit. 
• Cancellations within 20 days of travel - 100% cancellation charge with no refund.

Ireland France Routes - Foot-passenger bookings

• 100% cancellation charge - no refund

Ireland / Great Britain Routes – Economy Fare

• Cancellations - 100% cancellation charge with no refund

Ireland /Great Britain Routes - Foot-passenger bookings

• 100% cancellation charge - no refund. This also applies to Sail/Rail bookings

Ireland /Great Britain Routes  - Next Day Return Motorist

• 100% cancellation charge - no refund

Flexi Fares

Our Flexibility Option allows you to avail of reduced cancellation fees

Flexibility Option must be purchased at the time of the booking date and is non refundable in the event of cancellation.

Flexi Fares - Cancellation Terms & Conditions:

Ireland – France

Refund to Card

• Up to 42 days before travel  - 100% less flexibility option and administrative dues/service fees refunded to card used for booking
• 41 – 21 days before travel  - 75% less flexibility option and administrative dues/service fees refunded to card used for booking.
• 20 – 4 days before travel  - 25% less flexibility option and administrative dues/service fees refunded to card used for booking.
• 0 – 3 days before travel  - 10% less flexibility option and administrative dues/service fees refunded to card used for booking.

Refund as a Credit

• Up to 42 days before travel - 100% cost of fare as a credit less the cost of flexi
• 41 – 21 days before travel  - 75% cost of fare as a credit less the cost of flexi
• 20 – 4 days before travel  - 25% cost of fare as a credit less the cost of flexi
• 0 – 3 days before travel  - 10% cost of fare as a credit less the cost of flexi

Short Break and Next Day Return bookings, along with Landbridge bookings have fare specific Terms & Conditions.  Please contact us for further advice.

Ireland – Britain

Refund to Card

• Up to 48 hours before travel - 100% less flexibility option and administrative dues/service fees refunded to card used for booking

• Within 48 hours before travel  - No Refund.

Refund as a Credit

• Up to 48 hours before travel - 100% cost of fare as a credit less the cost of flexi

• Within 48 hours before travel  - No Refund.

 

Notes

• No charge for amending a flexi option booking but you will have to pay any increase in the fare 

• Cancellation rules apply to any outstanding balances.
• If travel dates are amended and the booking is then subsequently cancelled the cancellation fee is based on the original date of outward travel. 
• Promotional and sale fares may attract special terms and conditions relating to amendment and cancellation charges which will be listed on the relevant fare pages over the course of the offer booking period.

 

Applicable to new booking made from 5^th June 2020