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Coronavirus / COVID-19

... COVID - Restrictions de Voyage - Derniers Conseils ... BREXIT FAQs - See latest information on travelling to / from Britain ...

COVID-19 Cancellation Credit - Terms & Conditions

In 2020, a cancellation credit was granted exceptionally against non-refundable fares cancelled due to Covid-19 related restrictions. This credit attracts the following terms & conditions:

COVID-19 Cancellation Credit - Terms & Conditions
NOTE: Requests for cancellation will only be processed within 14 days of travel.
  Irish Sea Ireland - France
Refundable: No No
Transferable: No No
Validity: To be used against travel completed by 31.12.21. To be used against travel completed by 31.12.21.
Cancellation:        (Economy / Promotional Fares): 100% cancellation fee; no refund A booking cancelled outside of 14 days before travel attracts a refund of 50% of booking value as a travel credit (valid for travel to end 2022)
Cancellation:
(Flexi / Flexibility Option Fares):
A booking cancelled up to 48hrs before travel, with Flexibility Option, will be refunded, as a travel credit (valid for travel to end 2022) OR a refund to original payment card less fees A booking, with Flexibility Option, fully paid for, in part / whole with a Covid-19 cancellation credit and subsequently cancelled more than 8 days before travel, will attract an travel credit for the full booking value, valid for completed travel by 31.12.22.
Cancellation:
(of booking paid for using a Travel Credit):
Where new booking was paid for using a Travel Credit,  any refund will be as a Travel Credit, subject to the same terms & conditions and travel validity as the original credit Where new booking was paid for using a Travel Credit,  any refund will be as a Travel Credit, subject to the same terms & conditions and travel validity as the original credit
Payment:
New fare is more that value of credit?
Fare difference to be paid by credit / debit card Fare difference to be paid by credit / debit card
Payment:
New fare is less than value of credit?
Remaining credit can be used against another booking, within exiting validity period Remaining credit can be used against another booking, within exiting validity period
Payment:
by Tesco / All4One / Gift Vouchers 
A booking paid for in part / whole by a payment voucher (Irish Ferries Gift voucher, Tesco Clubcard / All 4 One etc.) and cancelled, will be refunded as a travel credit, valid for completed travel to the end of 2022

Promotional and Sale fares may attract special terms & conditions for amendments / cancellations. Standard terms & conditions of booking and travel apply.

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Irish Ferries et irishferries.com sont les appellations commerciales pour Irish Ferries Limited, une Société Anonyme à responsabilité limitée par des actions et enregistrée en Irlande. No. d'enregistrement: 9344. Adresse du Siège Social: Ferryport, Alexandra Road, Dublin 1, Irlande.