Travel Vouchers are valid for travel for five calendar years from date of purchase. You may check your Travel Voucher validity date via Manage your Booking.
As many vouchers as you wish to part pay or pay for the full fare concerned. Please note though that refunds are not permitted on used portions of the voucher value.
Any unused amount on a Travel Voucher will be available for use on a future booking. Unused portions of a voucher cannot be refunded though.
No – Travel Vouchers cannot be exchanged for cash.
Travel Vouchers are not transferable. They can only be used on bookings made on the irishferries.com account of the recipient identified at time of purchase.
If there is any credit remaining on redemption of the voucher, it can be used towards future purchases until the credit balance reaches zero within the original validity period.
It may be possible to use your tokens to book a special offer or promotional fare – this will be confirmed in the terms and conditions of the relevant offer.
Your Travel Voucher is not valid for payment or part payment for the following products; Irish Ferries Holidays; Hotel Breaks, Self-catering breaks, Freight bookings, Travel / Breakdown Insurance, 3rd party ancillaries or purchases made on board our ships.
Yes. Any booking paid for with a Travel Voucher, and eligible for our Frequent Traveller Scheme will be included in appropriate discount calculations.
Yes. A booking paid for with a Travel Voucher can be amended prior to the date of travel, and subject to availability. Standard rules and charges for amending a booking will apply.
Yes. You can if purchased in advance of travel. However Travel Vouchers cannot be used for purchases made on board our ships.
Yes. The voucher value will be converted based on our rates of exchange on the day of booking.
If you are an existing online customer, you will simply need to login to your account when making your booking, and use the Travel Voucher on payment. Please note that you will need your email address and password to access the Travel Voucher.
If you are a new customer, please click here to activate your account and view your Travel Voucher. After you have activated your Account, please follow the booking instructions for existing customers to make your booking
Please click here to buy a travel voucher. Travel vouchers may be purchased in Euro or Sterling, for any amount between €/£5 and €/£500.
It is possible to book on the Dover/Calais route with your Tesco tokens and these are accepted on our standard and flexi one way fares inclusive of upgrades to Club Class. Tokens cannot be used on short stay fares. Please note that the maximum value of vouchers that can be used on the Dover/Calais route is £150/€170 for a return journey or £75/€85 for a single journey.